Terms & Conditions

Terms & Conditions

The website and its contents are owned by St John's Nurseries and any use of the website or its contents, including copying and storing images, without prior permission is forbidden.  You may not modify, delete, distribute or post anything on our site for any purpose. Every effort has been made to ensure that the information contained within the website is correct and up-to-date.

We accept payment using MasterCard credit/debit and Visa credit/debit.  Payment will be debited from your account upon placing an order.  Payment details are not stored on our system.

If you change your mind and wish to return an item, we would require the item to be returned to us within 7 days of receipt for a refund or exchange.  Please return the items in their original packaging.  As the item is your responsibility until they arrive back with us, please ensure they are packaged securely.  This does not affect your statutory rights.  With the exception of faulty or damaged goods you are responsible for the cost of the return postage and we would advise you obtain a certificate of proof of postage.  Please note returns/refunds can take up to 21 days to process.

All prices shown on our website are inclusive (where applicable) of VAT at the current rate of 20%.  St John's reserve the right to amend the advertised prices at any time, without prior notice.

Goods will be despatched on receipt of order. Postage and packing will be calculated at checkout.  Local delivery charges will be applicable.  Items despatched through Royal Mail / Courier will take 3-5 working days to be received.  Out of stock items will be advised by email with an alternative suggestion.

St John's Nurseries is committed to ensuring that your privacy is protected by adhering to the principles of the EU General Data Protection Regulation (GDPR).  Should we ask you to provide certain personal information please be assured that it will only be used for the purpose it was collected.  Please refer to our Privacy Notice for further details.

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